Shipping & Delivery

When will my order arrive?

  • Within Kolkata delivered in (2– 3 business days from the day of dispatch).
  • Other areas in West Bengal (2 – 5 business days from the day of dispatch).
  • Metro cities (4 – 5 business days from the day of dispatch).
  • Rest of India delivered in (5 – 7 business days from the day of dispatch).

*Due to some issue from the courier partner, orders may take a little longer than the usually estimated delivery dates.

Through which courier will I receive my order?

If you order is via COD (cash on delivery) then you can expect to receive it through Ekart , Delhivery, Ecom Express, FedEx |Expressbees. If you order is Prepaid then you can expect to receive it through FedEx, Delhivery, Ekart, Ecom Express, Bluedart, DTDC etc.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 1 day of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Do I have to pay any charges for shipping?

No, you don’t have to pay any additional shipping costs. Free shipping all over India.

Are Cash Delivery services available?

Yes, we do have cash on delivery services. COD (cash on delivery) charge is Rs.50 (*kindly note that COD might not be applicable in all the pin codes).

Why should I pay for COD (cash on delivery)?

Kindly understand that Shipping charges and Cash on delivery charges are two entirely different things. Jolchobi will bear your shipping charge but if you want to avoid paying extra for Cash on delivery then kindly proceed to pay online through PhonePe, Google Pay, or use our online payment gateway (payumoney).

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